Sports / Casino
tv1971 takes a clear, direct approach to your personal data — what we collect, why we hold it, and what you can do about it. This policy applies to your account, your transactions through Nagad or Rocket, and every interaction you have with our platform, subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the credentials you choose. When you fund your account using Nagad or Rocket, the transaction reference and amount are logged in your account wallet history so you can track every deposit and withdrawal you make. We also record device and browser signals — such as IP address and session timestamps — to keep your account secure and to detect unusual access patterns early. We do not sell your personal data to third parties for marketing. We share data only where a regulatory process requires it or where a payment processor needs it to complete a transfer you have started. Cookies on our site record your session state and your language preference; they do not build a cross-site advertising profile. Your data is retained for as long as your account remains active and for any period required by applicable rules in the eligible regions where you access the platform. You can contact us at any time to ask what we hold or to request a correction, using the support route shown on our site.
Nagad transaction references are stored in your account wallet log. We use these records only to reconcile your balance and respond to any dispute you raise about a specific transfer.
Rocket payment records follow the same retention rule as all wallet data. We keep the reference until your account is closed or until the period required by applicable regional rules has passed.
Your login credentials are stored in hashed form. We do not hold your password in plain text, and our support team cannot retrieve it — only a reset route through your registered contact is available.
Not every service you encounter when you browse the web falls under this policy. The table below draws the boundary clearly so you know exactly which parts of your interaction with tv1971 this document governs and which fall outside it. If a third-party link takes you off our domain, that site's own privacy terms apply from that point onward.
All data collected when you register, log in or update your account details falls fully under this policy. This includes your contact information, security settings and session records held in our system.
Deposits and withdrawals processed through Nagad or Rocket generate records inside your account wallet. Those records are covered here. The payment provider's own privacy terms govern what they hold on their side.
How our pages respond to your browsing — cookies, session logs and device signals — falls within this policy. We use these signals to keep your session active and to serve the correct language settings.
Game studios such as Pragmatic Play or Microgaming may process gameplay event data under their own policies. We do not control or speak for those data practices; check each studio's own published terms.
Your account gives you direct access to most of the data we hold. Head to the account settings page after you log in and you will see your registered contact details, your session history and your wallet transaction log. If any of that information looks wrong — a misspelled name, an outdated phone number linked to your Nagad wallet, or a contact address you no longer use — you can edit it directly from that settings screen without contacting support. For requests that go beyond what the self-service screen covers, such as asking for a full copy of the data we hold or requesting that a record be deleted, reach out through the support route published on our site. We will acknowledge your request and tell you what we can and cannot action given the data-retention rules that apply in your eligible region. Access and eligibility for any of these actions depends on your local law and the region through which you access the platform.
Log in and open the account settings page. Your registered details and wallet history are visible there without any additional request to support.
Edit your name, contact number or email directly on the settings screen. Changes that affect your Nagad or Rocket wallet link may require you to verify the new number first.
Use the published support route on our site to ask what records we hold for your account. We will respond with what the system shows, subject to any regional retention rules.
If you want a record deleted or need help understanding what we hold and why, contact us directly. We will explain what is possible given the rules that apply in your region.
If you have a question about this privacy policy — what we hold, how long we keep it, or how to correct something — use the contact routes published on our site. We do not invent operating hours or response commitments here; check the support page for the current published details.
Open the live chat widget on any page of our site. It is the quickest way to raise a privacy question or ask about data held in your account.
Send your question to the support email address published on our contact page. Include your registered account identifier so we can locate the right record without delay.
The account help section on our site covers common data and privacy questions. Check there first — many corrections can be made directly in your account settings without contacting support.
We approach your data the same way we approach your account — with clear rules and no surprises. Here is what we do and do not do across the four areas that matter most to you.
Account data and wallet records — including your Nagad and Rocket transaction references — are stored on secured servers. We do not hold payment credentials like PINs; those stay with the payment provider.
Cookies keep your session active and remember your language preference. We do not use cookies to build an advertising profile or share browsing behaviour with third-party ad networks.
We keep your data for as long as your account is active and for any period required by the rules that apply in your eligible region. When those obligations end, the data is removed from active systems.
To update, query or remove data that falls outside the self-service settings screen, contact us through the published support route. We will explain what is actionable under the applicable regional rules.
These are the questions we hear most often about data, account records and your rights under this policy.
We collect the name, contact details and credentials you provide at registration. When you transact through Nagad or Rocket, we log the transaction reference and amount in your wallet history. Device and session data is also recorded to maintain account security.
We share data only where a regulatory requirement demands it or where a payment processor needs it to complete a transfer you have initiated. We do not sell personal data to marketing companies or advertising networks.
Your data is held for as long as your account is active and for any additional period required by the rules that apply in your eligible region. If you close your account, we will explain the retention obligations that apply at that point.
Yes. Log in and open the account settings page to see your registered contact details and wallet history. You can edit most details directly there. For requests the settings screen cannot handle, use the published support route on our site.
Cookies on our site record your session state and language preference. They are not used for cross-site advertising. Your browser settings let you manage or block cookies, though doing so may affect how your session and preferences load.
This policy covers data we collect and hold on our platform. Game studios such as Pragmatic Play and Microgaming may process gameplay data under their own privacy terms. We do not control those practices; refer to each studio's published policy for details.