Sports / Casino
tv1971 publishes these Terms & Conditions so you know what you agree to when you open an account, and what we commit to in return. Read them before you sign in for the first time, then come back whenever a question about account access, your wallet or support needs a straight answer.
Where our Terms & Conditions apply depends on where you are, not where our lobby is. We publish one policy for everyone, but the way it lands depends on your local law and eligible regions, so read it with your own situation in mind. Nothing here overrides a rule that applies to you locally. The section on accounts explains that you keep one account in your own name, that you keep your login details to yourself, and that you tell us if you think someone else has used your account. The wallet section covers deposits and withdrawals made through the payment methods the site shows you, which currently include Nagad and Rocket, plus bKash for eligible accounts. Every entry you make leaves a record in your account, and that record is what we both work from if a question comes up later. Rules on game play sit alongside those account rules. Age and eligibility requirements, restrictions on automated tools, and limits on how you use the site are stated in plain sentences rather than long clauses. Where a third party supplies part of the experience, its own terms may also apply alongside ours, and we say so when that is the case. We can update this page when how we run the lobby changes, and we publish the new version here with the date it takes effect.
Not everything you touch on tv1971 is governed by the same set of terms, and it helps to know where the line sits before you start looking for an answer. Your account access, the transactions you make and the content you see in the lobby all fall under this policy. Third-party services that appear inside the site, or that you reach from it, sit outside it, because those providers set their own conditions. Start with your account. Creating one, signing in, keeping your details accurate and closing it are all covered here. Then look at your wallet. Nagad and Rocket transfers, plus any other wallet option your account shows, and the transaction history stored on your account are covered too. The games themselves follow this policy, but a provider page or an external destination you open from the lobby brings its own terms, and we cannot change those. If you are ever unsure whether a question sits with us or somewhere else, contact support with the details and we will tell you which route applies.
Opening an account, signing in from your phone or desktop, updating your own details and closing the account are all inside these Terms & Conditions. If someone else has used your login, tell us through a published support route so we can look at the account with you.
Deposits, withdrawals and wallet entries made with Nagad or Rocket are covered by the same policy, and the history of each entry stays inside your account. Open that history when you want to match what you see here against your own wallet. If a line looks unfamiliar, quote its reference to support.
Everything we publish in the lobby — game titles from our studios, page copy, images and the navigation between live tables and slots — sits under these terms. You are free to read and use it for your own play, but not to copy, resell or republish it elsewhere.
A studio game, an external page or a service you reach from our lobby keeps its own conditions alongside ours. We do not control how those providers run their side, so questions about their rules go to them first, while questions about your account come to us.
These terms give you more than a list of rules. They also describe what you can ask us to do, and you do not need anyone else to use any of it. Everything below runs through your account area or a published support route, and you can start any of it yourself without waiting for us to reach out. Reading your own records is the simplest place to start. Your transaction history sits inside your account, so open it whenever you want to check a Nagad or Rocket entry against your own wallet statement. If a detail on your profile is wrong — an old number, a spelling of your name — correct it in the account settings rather than leaving it, because the details you keep there are the details we work from. When something does not add up, raise a question with support and include the reference you see in your account. If you would rather have the answer in writing, ask for it, and we will reply through the same channel.
Open your account wallet to see every deposit and withdrawal you have made, including Nagad and Rocket entries. Match them against your own wallet statement whenever you want. If a line looks unfamiliar, keep the reference number and raise it with support so we can trace it.
Your name, mobile number and other profile fields sit in your account settings, and keeping them current is your side of these terms. Correct a spelling or an old mobile number as soon as it changes, because the details saved on your profile are the ones we work from.
If a term is unclear or a transaction needs a second look, contact us through a published route and quote the reference shown in your account. Tell us what you expected and what you saw, and we can answer against the account record rather than from memory.
You can ask us to put our answer in writing, which is useful when a question may come up again later. Keep the message and our response together, so you have one clear thread if you need to refer back to the same point about your account.
Questions about these terms travel through the same routes as any other account question. We do not run a separate desk for policy matters, because the person who can see your account is usually the person who can answer it. Use the contact route published on this site, and sign in before you write if you can. When you are signed in, support can see the account the question belongs to, which saves you explaining it twice. If you cannot sign in, say so in your first message and include the mobile number held on the account. Give us the page you are reading and the sentence that is unclear. Copy the wording rather than paraphrasing, because a term can turn on a single word. For anything about a transaction, include the reference from your account wallet. If your question is about a studio game or an external page, say so, and replies come back through the channel you used.
The contact route published on this site is the one to use for anything covered by these terms. Send your question from your own address, mention that it is about the Terms & Conditions page, and keep one thread running rather than opening a second one.
If you can still sign in, write from inside your account. Support sees which account the message belongs to, so you skip the back-and-forth of confirming which profile you mean. Stay signed in until you have sent the message and read the reply.
For a question about a Nagad or Rocket entry, quote the reference shown in your account wallet. That is the quickest way to have someone look at the exact line you mean. Add the date you made the entry if you have it to hand.
Trust in a policy page comes down to whether the brand behind it behaves the way the page says. Here is how we handle the areas this policy covers, described in the same plain terms as the rest of the site. Account security starts with you and continues with us. Your login is yours alone, and we ask you to keep it that way. When you contact us, we check the account before we discuss anything on it, so a message from a stranger never turns into a change on your profile. Records of deposits, withdrawals and account changes are kept because they settle questions later, and we hold them for as long as we need them to do that. Cookies on this site do a small number of jobs: keeping you signed in, remembering the choices you make in the lobby, and showing us which pages people use most so we can fix the ones that confuse them. You can clear them in your browser whenever you like. This page sits alongside our privacy page, and the two are meant to be read together.
Cookies keep you signed in between visits and remember choices you make while browsing the lobby. They also show us which pages are used most, which shapes what we change next. You can clear them from your browser settings, though you may have to sign in again afterwards.
Your login details are yours to keep private, and these terms ask you not to share them with anyone. If you think someone else has used your account, tell support through a published route so the account can be looked at and your details checked with you.
Deposits, withdrawals and account changes leave a record inside your wallet and profile. We keep those records while the account is open and for the period we need afterwards to answer questions, meet our own obligations and settle anything you raise with us.
When our lobby or our processes change, this page changes with it. The new version is published here, and using your account after that point means you accept it. If a change affects how you use the wallet, we point to it from inside your account.
Short answers to the things people ask us most often about this policy. If your question is not here, the contact route published on this site reaches the same team that handles account questions.
They cover your account, your wallet and how you use the lobby. That includes opening and closing an account, keeping your profile details correct, deposits and withdrawals made with Nagad or Rocket, and the way we publish changes to this policy on this page.
The lobby rules on this page apply while you play, and a studio game may carry its own conditions set by the provider. Open the game and look for the link shown there. If nothing is published in that spot, ask support and we will point you to it.
Sign in and open your account settings, where your name, mobile number and other profile fields sit. Change the field that is wrong and save it. If a field will not update, raise the problem with support and quote the mobile number held on the account.
Yes, you can ask us to close it. Contact support through a published route and say clearly that you want the account closed. Before you do, check your wallet for any entry you still need to see, because closing an account ends your access to that history.
We publish the updated version on this page when our lobby or our processes change. Continuing to use your account after that means you accept the new wording. If a change affects how you use the wallet, we point to it from inside your account area.
Access depends on your local law and eligible regions, so read this policy with your own situation in mind. The rules about your account and wallet apply wherever the account is held, but nothing written here overrides a requirement that applies to you locally.